A SimplePractice alternative for medical practices
SimplePractice is better documented for US behavioural-health workflows, insurance, telehealth, and compliance operations. Doctofam may suit smaller multilingual practices with simpler requirements after a security and workflow review.
SimplePractice is the safer, better-documented choice for US behavioural-health and allied-health practices that need specialty templates, client portals, telehealth, insurance claims, payment tools, and an established HIPAA operating model.
Doctofam may be worth testing for a smaller multilingual medical practice that prioritizes general scheduling, patient records, reminders, and broad device access, but it is not publicly established as a like-for-like replacement for SimplePractice’s specialist US workflows.
Best fit at a glance
SimplePractice
- US therapists and allied-health clinicians using specialty documentation and client workflows.
- Practices that submit insurance claims, manage ERAs, or use integrated billing services.
- Teams that need an established client portal, telehealth, intake forms, payments, and a documented BAA process.
Doctofam
- Smaller or multilingual practices that want to test scheduling and patient-record workflows on a free entry tier.
- Teams that value browser access plus published desktop and mobile apps across common operating systems.
- Practices whose requirements fit Doctofam’s general calendar, records, reminders, billing, and team-management scope.
- Technical teams that want to evaluate a documented API without assuming specialist EHR or billing parity.
Feature and workflow comparison
| Criterion | SimplePractice | Doctofam | Evidence status |
|---|---|---|---|
| Specialty records and client workflow | SimplePractice documents customizable notes and assessments, intake forms, treatment plans, client portal tasks, secure messaging, and workflows designed around behavioural and allied health. | Doctofam publishes general patient records, consultation notes, forms, and team workflows, but equivalent specialty templates and behavioural-health processes require a live demonstration. | Different scope |
| US insurance and revenue cycle | SimplePractice documents insurance claim creation and filing, claim status, ERAs, coverage reports, superbills, payments, and optional billing services. | Doctofam makes general billing and insurance claims, but public material reviewed does not establish clearinghouse reach, payer rules, claim scrubbing, ERA posting, or exception handling at equivalent depth. | Not publicly verified |
| Telehealth and patient engagement | SimplePractice offers integrated telehealth, online appointment requests, reminders, secure client portal access, paperless intake, messaging, and payment collection, with plan and usage conditions. | Doctofam publishes online booking, telehealth, and SMS, WhatsApp, and email reminders. Validate consent, delivery, portal, forms, video safeguards, and production limits. | Different scope |
| HIPAA evidence and agreements | SimplePractice publishes HIPAA resources and makes a Business Associate Agreement available through its service workflow; configuration and practice procedures remain the customer’s responsibility. | Doctofam states that it supports HIPAA-aligned workflows and offers a BAA for US clinics. Obtain the current agreement, security documentation, subprocessors, audit scope, recovery objectives, and breach terms before use. | Verified in public sources |
| Deployment and devices | SimplePractice is a hosted web service with mobile applications. Supported-device behaviour, offline limits, telehealth requirements, printing, scanning, and peripheral needs should be tested. | Doctofam presents a cloud product with web access and downloads for desktop and mobile platforms. Test every role, device, peripheral, downtime procedure, and country requirement. | Different scope |
| Exports and data portability | SimplePractice documents exports of client information, but export scope varies by object and attachments. Obtain a sample and confirm billing, messages, forms, audit data, documents, and deletion timing. | Doctofam publicly describes patient import and API access, but a complete source-system conversion covering clinical, financial, communication, attachment, and audit history is not established. | Different scope |
| Published pricing | As reviewed on August 2, 2026, SimplePractice lists Starter at $49, Essential at $79, and Plus at $99 per month for a solo practice. Group-practice pricing, additional clinicians, insurance tools, messaging, e-prescribing, and other services can change the total. | Doctofam publishes a $0 Free tier. Confirm current limits and the total cost of production volume, messages, payments, support, integrations, and retention. | Verified in public sources |
| Implementation and support | SimplePractice publishes a help centre, training, and support routes. Response channels and availability vary, and migration or group-practice rollout responsibilities should be confirmed. | Public pages provide online access and contact routes, but scope, response targets, implementation services, migration ownership, and production service levels should be agreed in writing. | Different scope |
Pricing and total cost
SimplePractice
As reviewed on August 2, 2026, SimplePractice lists Starter at $49, Essential at $79, and Plus at $99 per month for a solo practice. Group-practice pricing, additional clinicians, insurance tools, messaging, e-prescribing, and other services can change the total.
Doctofam
Doctofam publishes a Free plan at $0 per month. Its public pricing page should be checked for current limits and any paid plans, messaging, payment, telehealth, storage, implementation, or support costs.
- Confirm which features and allowances sit in each SimplePractice plan, plus clinician, telehealth, claim, payment, message, e-prescribing, and implementation charges.
- Annual discounts, promotions, taxes, group pricing, and optional services can make the billed amount differ from the public monthly headline.
- Compare written 12- and 36-month totals using the same clinicians, locations, users, messages, claims, storage, training, migration, support, and exit requirements.
- A published base price does not establish clinical, security, insurance, prescribing, or regulatory compatibility.
Where the competitor is stronger
- SimplePractice documents customizable notes and assessments, intake forms, treatment plans, client portal tasks, secure messaging, and workflows designed around behavioural and allied health.
- SimplePractice documents insurance claim creation and filing, claim status, ERAs, coverage reports, superbills, payments, and optional billing services.
- SimplePractice offers integrated telehealth, online appointment requests, reminders, secure client portal access, paperless intake, messaging, and payment collection, with plan and usage conditions.
- SimplePractice publishes HIPAA resources and makes a Business Associate Agreement available through its service workflow; configuration and practice procedures remain the customer’s responsibility.
When Doctofam may fit better
- A free entry tier supports a structured pilot before a broader rollout.
- A multilingual interface and communications may suit international teams and patient populations.
- Web, desktop, and mobile access can fit mixed-device teams after workflow and security testing.
- A smaller practice may prefer a simpler general-purpose scope when it does not need the competitor’s specialist ecosystem.
Migration and data portability
- Inventory every SimplePractice record and dependency: patients, appointments, notes, forms, prescriptions, claims, invoices, payments, messages, files, users, permissions, reports, integrations, and audit history.
- Request a complete SimplePractice export specification with formats, relationships, attachments, historical depth, costs, timing, encryption, and post-termination access.
- Ask Doctofam for a written field-level import map that identifies supported objects, transformations, exclusions, fees, and validation responsibilities.
- Test a representative copy in a non-production environment, including long histories, duplicate identities, open balances, signed documents, large files, and unusual characters.
- Reconcile record counts and clinical and financial control totals, then have clinicians and administrators inspect representative records and workflows.
- Run end-to-end security, access, booking, prescribing, billing, messaging, reporting, export, downtime, and rollback tests before retiring SimplePractice; retain a readable archive and document every exception.
Frequently asked questions
Is Doctofam a drop-in replacement for SimplePractice?
No. Do not switch from SimplePractice until Doctofam has demonstrated every required US claim, ERA, eligibility, superbill, telehealth, form, portal, consent, payment, prescribing, audit, backup, and HIPAA/BAA workflow with representative records. General public claims about billing or HIPAA alignment do not establish equivalent payer connectivity, specialty documentation, or contractual coverage.
How much does SimplePractice cost?
As reviewed on August 2, 2026, SimplePractice lists Starter at $49, Essential at $79, and Plus at $99 per month for a solo practice. Group-practice pricing, additional clinicians, insurance tools, messaging, e-prescribing, and other services can change the total. Confirm a written quote and all optional or usage-based charges before deciding.
Which product is the safer choice?
SimplePractice is the safer, better-documented choice for US behavioural-health and allied-health practices that need specialty templates, client portals, telehealth, insurance claims, payment tools, and an established HIPAA operating model. The answer can change when a practice has a simpler scope, so validate the shortlist against mandatory workflows.
Can all SimplePractice data be migrated without loss?
That is not established. Require a field-level export and import scope, preserve the source archive, test a representative conversion, reconcile totals, and record every unsupported or transformed item.
Does a cloud product make the practice compliant?
No. Compliance depends on the configured service, contracts, safeguards, staff procedures, integrations, jurisdiction, and actual use. Obtain current documentation and professional advice where required.
What should the practice test before switching?
Test real clinical, booking, prescribing, billing, payment, messaging, reporting, access-control, export, recovery, integration, and downtime scenarios with representative data and users.
Sources
Public sources checked on August 18, 2026.
- SimplePractice: features for health and wellness practices
- SimplePractice: plans and pricing
- SimplePractice Help: subscription plans and pricing FAQs
- SimplePractice Help: exporting client information
- Doctofam: product and features
- Doctofam: pricing
- Doctofam: API documentation
SimplePractice and the other product names cited belong to their respective owners. Doctofam is not affiliated with, sponsored by, endorsed by, or recommended by SimplePractice. This comparison is published by Doctofam, not a neutral review site, from official public sources checked on August 18, 2026. Features, certifications, prices, and terms can change. It does not assert regulatory equivalence, clinical suitability, legal advice, or a lossless migration; verify every requirement with the vendors and qualified advisers.