Woyezera Mtengo wa Maubwenzi a Otsogolera a Misonkhano ya Chithandizo (No-Show)

Finyani kuchuluka kwa ma appointment oyamba ndi omwe apwetekedwa kukhala KPI yapadera ya chipatala—palibe formula ya spreadsheet yomwe imafunikira.

Kuchuluka kwa osapita (no-show rate)12%
Mulingo wa anthu omwe adapezeka88%
Ma appointment omwe adayendera352
Osatibwino pa ma appointment 10012

Chiyero: kuchoka-opanda-kuoneka ÷ mabwereketo amene adayikidwa × 100. Chotsani mabwereketo omwe anachotsedwa ndi chidziwitso chokwanira pamaso pogwiritsa ntchito chiwerengero chonse.

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Momwe munganenerere kuchuluka kwa odikira omwe sanabwere (no-show rate) m'magulu a zamankhwala

Gawani ma appointment omwe sanachitike popanda kuchenjedwa koyenera ndi chiwerengero cha ma appointment amene anapitilira kukhazikika, kenako pangani kawiri pa 100. Ma no-show 48 kuchokera pa maulendo 400 omwe anatumizidwa amapanga 12% ya no-show.

Lembani chiwerengero cham'mwamba (numerator) ndi cha m'munsi (denominator) kamodzi basi ndipo mugwiritse ntchito malamulo omwewo mwezi uliwonse. Kuyika ma cancellation achiyambi mu nthawi imodzi ndikuwataya mu nthawi ina kumapangitsa kuti zizindikiro zisakhale zolondola.

Momwe mungagwiritsire ntchito zotsatira

Fananizani chiwerengero chonse ndi magawo mwa dokotala, mtundu wa appointment, tsiku la sabata, nthawi yomwe ankonzeka kubook, ndi odziwa upya kapena ochokera. Magawo amenewa nthawi zambiri amawonetsa komwe kukumbutsa, kutsimikizira, kapena kusintha pa waitlist kupereka mayeso.

Muyezo kuchokera ku chipatala china ndi chinthu chokhudza mfundo, osati cholinga. Makhalidwe apadera, zovuta zokwanira kupeza chisamaliro, anthu amene amalandira chisamaliro, ndi ndondomeko za kukonza nthawi zazitha kusintha kachitidwe kameneka koperekera.

Momwe mungagwiritsire ntchito kalikulato

  1. Wowerengera ma appointment omwe ali mu timetable
    Gwiritsani ntchito mabwenzi omwe adayimira pa kalendala pambuyo poti ma cancellation oyenera atachotsedwa.
  2. Onjezani kuchita no-show mosalekeza
    Gwiritsa ntchito malamulo a chipatala omwe adayikidwa zokhudza alendo omwe sadza ndi kupereka chotsimikizika chachiwawa).
  3. Yang'anani mtengo ndi zigawo zake
    Sungani kalkuyesheni yomweyi kwa nthawi ndi kuyeretsanso magulu ogwira ntchito omwe ali ndi tanthauzo.

Milandu omwe amakambidwa pafupipafupi

Kodi fomula ya kuchuluka kwa ma no-show a {patient} ndi iti?

Chiwerengero cha kusapita kumachokera pa ma appointment omwe anasowa popanda kuchititsa chidwi mokwanira podzaza ndi ma appointment omwe adakhalabe okonzeka, zowonjezeredwa ndi 100.

Kodi kudzichotsa kwazinthu kuyenera kuwerengedwa ngati kusawoneka?

Nthawi zambiri, kukulitsa kukhazikitsidwa kwa mafoni kapena kusintha kwachitika koyambirira komwe kumapatsa chipatala nthawi yokwanira kukonzanso malo kumachotsedwa. Kupempha kwa nthawi yomalizira kutha kutsatiridwa payekha kapena kulowa ngati ndi cholumikizira cha chipatala chomwe chalembedwa. Kukhala kukhala kopitilira muyeso kumatanthauza kwambiri pothandiza lipoti la zizindikiro.

Kodi chipatala chiyenera kuyang'ana kangati kuchuluka kwa omwe sadziwa kapena sakumapita pa ma appointment?

Mtengo wa mwezi uliwoneka wothandiza kwa ma kliniki ambiri. Ma praktisi akulu angafunenso kuyang'ana mawonekedwe a ntchito pa sabata, pomwe mtengo wosunthika wa masiku 90 umathandiza kuchepetsa phokoso mu sampuli zazing'ono.

Yerekezani mwachangu, kenako pezani njira zokonza ntchitoyo

Doctofam imathandiza zipatala kukonzekera magawo a odwala, kukonzanso zokumbutsa, kupeza kutsimikiziridwa, ndi kuzadza malo omwe atakhazikitsidwa kuchokera pa mndandanda wachisukulu.

Yesani Doctofam kwaulere